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Building a business telecommunications network

Posted by: Schepisi - Friday, June 19, 2015

Technology – and as a result telecommunications – has evolved spectacularly over time, but that doesn’t necessarily mean that the humble telephone call is dead. What was, for a period of time in our history, the sole mode of telecommunication is now one core component of a much more vibrant, multifaceted, and dynamic system.

A business phone line can be accompanied by a number of valuable and practical pieces that combine to create a streamlined telecommunications network. We dissect four of them below.

(By the way, so many of those “the landline telephone is dead” arguments are quashed by the fact that phone calls aren’t actually dying – rather, they’re evolving.)

Business phone systems (landline)

business telecommunications network - satellite

First, a quick refresher of the device that started it all: the landline telephone. 

They’ve obviously progressed over time, and sophisticated systems come with a range of benefits that make your communications simpler.

Easy as that.

A hi-tech business solution makes communication fast and seamless, eradicating nasty time-wasters like connection or transferring problems. 

Mitel’s business phone systems offer simple solutions for small business, and can handle complex set-ups for big business.


VoIP

An evolution branching from a traditional landline phone system, VoIP (which stands for Voice over Internet Protocol) uses a telephone but transmits voice “packets” as data through an internet connection rather than over telephone lines.

So when should you choose VoIP over traditional landlines? Well, as you’ve probably guessed, it’s dependent on your business’s particular needs.

VoIP offers many of the same features you’d expect with landline, and could be a more budget-friendly option.

We’ve dissected this debate further in our blog post, Landline business phone systems vs. VoIP: what you need to know, so make sure you check it out if you’re unsure of the distinction between the two.


Mobile devices and smartphones

How many employees of yours are out and about several times a week, venturing to and from meetings? How many have the opportunity to work from home one day of the week? How many have staggered work hours, where some are fully already immersed in their days by 7am, while others don’t wrap up their day ‘til seven or eight at night?

A flexible workplace is common these days. With great technology and varied lifestyles and working preferences, workplaces can embrace flexibility without compromising quality of work or communication.

Have you found yourself using your own mobile phone for work-related communication? I bet most of you would be thinking ‘yep, that sounds like me’. And are there many of you who have actually been given your own smartphone, by your employer, for work-related communication? “Yes”? Again, there are no surprises here.

The growing trend of BYOD – Bring Your Own Device – is a bold move in workplace culture that is specified to each business, and each mode of operation. A bustling operation with a number of employees regularly using their smartphones in meetings, interviews, for communicating, and more, could well do with BYOD implementation. And with BYOD comes the all-important BYOD policy.


Video conferencing

A consequence of a flexible workplace is the need for flexible communication tools. This is where we believe video conferencing really stands out.

Video conferencing’s versatility is hard to surpass:

  • It can be used between two individuals or with a whole group of people

  • It can be used across buildings or across oceans

  • It can be used at home, from the office, in a cab, at the airport, or on holiday

  • You can choose on-site conferencing, or store your solution in the cloud (Find out the difference between the two in this blog post!)

    It’s immediate, it’s convenient, and it’s versatile. What more do you want from a standout communications tool?

    So there you have it: four communications tools that work well independently and also shine when combined to create a versatile and resourceful business telecommunications network.


    What now?

    Get in touch with an expert and start talking about your telecommunications vision.


    Schepisi is an Australian Telstra Business Partner