Blog

Two cans and a string? Why every company should look into upgrading their business phone system

Posted by: Schepisi - Friday, August 15, 2014

Upgrading your business phone system has, in the past, been likened to a complicated saga that’s time-consuming and frustrating, thereby costing you potential sales and money. 

As a result, phone systems can often drop down the list of priorities for businesses who are looking to upgrade their technology.

Updating your business phone system is crucially important to the success of your organisation, and it needn’t be a costly or laborious exercise. 

Schepisi are experts at relocating offices, business phone upgrades and integrations, which means our processes are expertly streamlined. The deployment itself is planned to the utmost detail so as to minimise downtime, working with you to ensure your business requirements are met.

Upgrade your business phone system

Why should I look into upgrading my phone system?

Customer demands are increasing at a comparable rate to technological advances, and to ensure your business is staying relevant, your technical systems need to be up-to-date. 

This applies to both business telephone systems and IT. Today’s consumers are more tech-savvy and communicative than ever before – if you have old or outdated equipment, you will very quickly fall behind your competitors.

Constantly evolving technology makes communication easier, faster and more powerful. 

But being up-to-date doesn’t necessarily need to cost the Earth. Schepisi can run an audit of your phone system and let you know if it’s time for an upgrade. We then recommend a system that is a perfect fit for your business, ensuring your business’s productivity, customer service and efficiency are fully optimised.


Why choose a Mitel phone system?

Schepisi are proud partners of Mitel, the global leader in business communications since 1973. 

Mitel’s products are suited to both smaller and large businesses, offering maximum choice with one of the industry’s broadest portfolios and the best path to the cloud. 

Mitel’s business phone systems are tried, tested and deliver the right results to over 60 million customers worldwide. With this in mind, we can ensure we are tailoring the best of their vast array of solutions to your specific business requirements.

When considering a new phone system for your business, Schepisi will work with you to identify how your current business needs are not being met by the current system, and how you could benefit from the technology available today. 

We will also seek to understand how you will achieve a return on your investment and how this will be measured. It may also be time to update your technology to the cloud, if you haven’t already done so. These are just a few of the considerations to take into account. 

Contact us for a consultation or receive more information.


What are the new or crucial trends businesses are benefiting from?

Businesses today need to support an increasingly complex multi-channel environment, including delivering the most relevant service and products to an ever demanding and tech-savvy Gen Y. 

Gen Ys expect prompt quality service, and if you're not delivering, you can be sure they will let the world know about it. 

The need to be agile and adaptable to your customers is increasingly significant, and must be addressed as a priority. 

With this in mind, more and more businesses are taking advantage of one suite of unified communications. 

This means that one integrated solution is put in place - this negates the need for multiple IT administrators to be across multiple platforms and solutions. It also reduces the total cost of ownership.

Technologies like IP business phone systems are enabling remote and virtual teams, which means your staff can benefit from increased flexible options such as working from home. Migration towards cloud-based technologies is no longer seen as a trend; it is a definite cog in the wheel of your future business.


What about BYOD - how can it be integrated?

bring your own device 

More and more of our clients are recognising the benefits of implementing Bring Your Own device (BYOD) policies to improve staff productivity. 

As a result, it is vital for you to know your workforce can stay connected without boundaries, whether it’s working from home or collaborating on different platforms. 

A good BYOD roll-out should be easy for employees to understand, quick to implement and allow you, the employer, to deploy a communications solution consistently across any device. 

This means your staff can use their preferred device and access different collaboration platforms, thereby increasing efficiency and encouraging them to work together more closely.

Regardless of whether you have multiple accounts to be integrated, Schepisi ensure that security is taken into the utmost consideration through the deployment process. With Mitel's integrated hardware and software systems you can be safe in the knowledge that your communications are completely secure.


What kind of disruptions can I expect?

Whether you’re relocating or just upgrading, the last thing you can afford is for customers to experience any kind of inconvenience. 

Firstly, you don’t want to cause frustration or discontent. 

Secondly, you cannot risk the tangible fall out of loss in business due to down-time in transitioning your communications. With years of experience and Mitel’s latest technology, we ensure that your business phone system upgrade is smooth and stress-free. 

We can arrange all telecommunications requirements and we will give you the best advice as to which is the best phone system for you.

Get in touch with us today for a consultation and find out how the latest Mitel technology will help your business grow.

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