Key features of Internet Direct include:

• Dedicated Internet access – fast Internet access with a high level of reliability.
• Geographic reach - over 85 PoPs (Points of Presence) across Australia.
• Extensive choice of data access methods - including dedicated modem, ISDN, ADSL, Business DSL, Megalink, DDS Fastway®, BDSL, Frame Relay, ATM and Telstra Ethernet.
• Range of speeds - from up to 56kbps through to up to 1Gbps. Specialist customer support - 24/7 technical help desk and network management.
• Static IP addresses - up to 512 IP addresses.
• Optional features - including Customer Equipment, Telstra Exchange Mail, BGP-4 routing, Primary/Secondary DNS, Secondary MX, proxy cache.
• Online management & reporting tools - for analysing and managing Internet business requirements including near real time traffic statistics and weekly reporting, plus high security online statement of charges and account management.

Comparison to other Telstra products

• Data Products
  Internet Direct complements the existing suite of Telstra’s data access offerings, as an Internet Direct connection is provisioned over an underlying carriage service.
• IP Solutions
  Internet Direct offers IP based networking services using the public Internet, while Telstra’s IP products (e.g IP WAN, IP MAN, IP Remote) provide IP based network connectivity services within a private IP environment sealed off from the public Internet.
• Hosting
  Internet Direct is being integrated with Telstra hosting products where possible, to take advantage of synergies between the products. Colocation customers have the choice of obtaining their Internet connectivity either through a shared Internet connection via their Colocation service or a dedicated connection via Internet Direct.
• BigPond
  Unlike Telstra’s BigPond products, Internet Direct is not a full ISP offering, because it provides basic Internet connectivity and access services suited for an organisational or departmental/office context.